Shipping
Shipping Policy
Free local pickup
If you are anywhere near Atlantic Highlands, this is the easiest way to buy from us. Choose local pickup at checkout, pay nothing for shipping, and we will have your order ready at the shop within 24 hours. We will email you the moment it is ready — please wait for that email rather than setting off straight away. Pick up at Junction Boutique, 980 NJ-36, Atlantic Highlands, during normal shop hours.
Local delivery — $10 within three miles
We deliver within three miles of the shop for a flat $10. If your address qualifies, the option appears at checkout automatically. Please make sure somebody is home. Most of what we deliver is a gift, and we will not leave something expensive sitting on a porch — if nobody answers we will bring it back and arrange another time.
Processing times
If a piece is on our shelf, it goes out within 3 business days. Made-to-order pieces ship by the date shown on the product page, or within 30 days. We cannot put a date on someone else's hands, so if we cannot meet that we will email you with a new one, and you can cancel for a full refund.
Orders with in-stock and made-to-order pieces
If one order contains both, we hold it and send it complete — one parcel, one shipping charge, one tracking number — once the artisan has finished the made-to-order piece. Want the in-stock pieces sooner? Place two separate orders, and each ships when it is ready. Or call (732) 884-8918 and we will work it out with you.
Shipping rates and methods
Shipping is calculated at checkout from the weight, size and destination of your order. We ship USPS and UPS. Ground is the default: 3–5 business days nearby, 5–7 further afield, once your order leaves us. Faster options are available at checkout.
Sales tax
New Jersey sales tax is calculated at checkout from your address, and applies to shipping as well as goods. Most clothing is exempt. You will see the exact amount before you pay.
Tracking your order
Once your order ships you will get an email with tracking. One parcel, one tracking number — including when your order holds pieces from several different artists, which waits on whichever piece takes longest.
Where we ship
We ship anywhere in the United States. At this time we do not ship internationally.
Lost or delayed packages
If a parcel is late or goes missing, tell us — we will chase the carrier and file the claim ourselves. Delivery times are estimates and are not guaranteed once a parcel leaves us. Please check your address carefully before you pay, as a wrong one is the single most common cause of a parcel going astray.
Questions?
Anything at all about your order or how it is getting to you — email junctionboutique3@gmail.com, or call the shop and talk to a person.